Support We Offer

WE ARE HERE TO HELP!

If you are housebound or find it difficult to get around, we are here to help.  If you would simply value a bit of company from time to time, we are here to help.

We can sit and chat, walk the dog, help out in the house or garden, pick up some shopping, take you out, and generally lend our help.

We have a team of volunteers who have committed to helping people like you in the community.  They will offer you friendship and support, a listening ear and a caring hand.

Ashburton Community Care is a local organisation set up to provide friendly support for people living in the Ashburton area.  We aim to match you with a volunteer who will visit you regularly and possibly help out with things such as shopping and other household issues.  The services we may be able to offer include:

  • Companionship and a listening ear
  • Help with shopping
  • Help with socialising
  • Dog-walking
  • Low level help in the home and garden
  • Help with information and form-filling
  • Outings to local shopping centres or areas of interest
  • Carer relief
  • Help after you are discharged from hospital with prescription collection, shopping and help in the house
  • We are currently planning a Phone Friends service (a weekly telephone call from a volunteer for a friendly chat )
  • Weekly lunch club

What areas do we cover? We can help you if you live in Ashburton and the surrounding villages, including Holne, Landscove, Deane, Staverton, Scoriton and Littlehempston;we extend our services where possible onto the Moor, including Widecombe. If you live near to our catchment area it may be possible for us to refer you to your local befriending organisation.

How it works

The coordinator will arrange a first visit with you to establish exactly how we can help and to explain what we can offer.  Next you will be matched with one of our volunteers who will be introduced to you by the coordinator.

The coordinator will contact you (and also the volunteer) soon after this introduction to check you are happy with the arrangement, and once again a few weeks later.

Support will be offered for an initial period of 6 weeks and after this we will decide together whether you would benefit from further support, always on the understanding that we may need our volunteer to help somebody new.

Our volunteers

Our volunteers have been selected following an interview and application process, and have been DBS checked to ensure they have no criminal record.  They have kindly agreed to offer their time to Ashburton Community Care for free, and are looking forward to helping people in the community.

Ashburton Community Care policy

We would prefer to be clear about a few of our policies in order simply to avoid any misunderstandings at a later stage.

  • Please do not ask your volunteer for their telephone number; they are not allowed to give out this information.  Please always make contact through the coordinator.
  • Ashburton Community Care policy does not allow volunteers to accept personal gifts.
  • Our insurance policy does not cover personal or medical care so if a situation arises where either of these is required, volunteers are instructed to speak to the coordinator who will contact the relevant agency.
  • Anything you tell your volunteer will be held in confidence by Ashburton Community Care, and will only be disclosed to a third party with your consent, unless we have a legal obligation to disclose it or an overriding duty of care to you.

Trips out in the car

If as part of our service your volunteer agrees to take you out in the car (to the shops or bank, on the moor or to other nearby attractions), we would very much appreciate a donation roughly equivalent to the mileage driven @ 50p per mile.  Please hand your donation to the volunteer in a sealed envelope, and they will give you a receipt.  The donation will then be passed on to the Treasurer.  We suggest a time limit of 2 – 2.5 hours since your volunteer will have other commitments to fulfil.

Phone Friends

This service is currently in the planning stage but please register your interest now.

We can arrange for a Phone Friend to ring you once a week at a specified time; this can really help if you are feeling low or alone. Phone Friends are Ashburton Community Care volunteers and as such are fully vetted and trained. Your Phone Friend will ring you for up to 30 minutes at a time; the coordinator will check with you both after a fortnight to see how things are going, and after 6 weeks, we will come together to review the support you are receiving. If your Phone Friend is concerned at all about you he/she will report those concerns to the coordinator – the same rules about confidentiality apply as set out above. This service is currently in the planning stage but please register your interest now.

Weekly lunch club

This friendly event happens each week on a Thursday at The Brick House in East Street, Ashburton. A tasty home cooked meal is served with a pudding and coffee or tea for £7.00. Transport can also be arranged for those who require it. Please Contact Us to book.